Reference no: EM133158697
Part 1.
1. Morality and Ethics
Distinguish between morality and ethics, citing the sources you considered as you define each.
Research an example of a law or precedent setting case law which was influenced by moral values or ethical standards. As you discuss and analyze this law or case law address whether this change in the law seemed to improve the moral climate or ethical standards of society.
2. The Fair Labor Standards Act
The Fair Labor Standards Act (FLSA) sets national minimum wages for those who are covered by the Act. Research a group which is exempt from this Act such as domestic workers, babysitters and executives. Discuss and analyze why this group research should or should not be exempt from the FLSA. Cite the sources you considered when researching this group.
3. Whistleblowing
Whistleblowers are people who decide to report unethical or illegal activities, usually under the control of their employers whether working for a private company, nonprofit organization or government agency. Research a situation in which an employee either considered or did report such unethical or illegal activities. Compare the advantages for the whistleblower to first report internally within the company or agency as compared to first making their report publicly. Cite the sources you considered when researching this example of whistleblowing.
Part 2.
1. Quality Management
Quality management focuses on managing the interactions of people, processes, technology, and systems to provide exceptional products and services to customers. Edward Deming was one of the important contributors to improve quality at many organizations.
1. Select an organization that implemented a quality program by either using TQM, Six Sigma, or Kaizen.
2. What were the challenges in implementing the program? (Lack of engagement, minimal management support, etc.).
3. What were the results of implementing the program?
2. Lean Systems
The advent of new technologies (the Internet, computerization, etc.) and the impact of globalization (products not only available from every country but being developed in multiple countries) has increased not just the demand for goods and services but also has increased customer requirements and expectations. As such, organizations must be constantly changing to be as economically competitive as possible. This means doing more with less as the organization becomes as "lean" as possible (no fat).
The operations manager must be aware of how and why lean systems are necessary.
To answer the Discussion topics, you will need to conduct additional research using the Library and/or the Internet.
In order for an organization to do more with less, they must examine all facets of the production or service process. To that end, address the questions below:
1. How does just-in-time (JIT) inventory control help organizations become leaner?
2. Where does the information on waste (waste in raw materials, waste in process and flow, etc.) come from?
3. Should line employees be involved in making recommendations to improve lean production and processes or should this decision-making be left only to management?
3. Product and Service Design
The product and service design process are an integral part of an organization to create new products/services. In this unit, the design process will highlight specific steps in the creation of a new product or service.
1. Select one consumer product that you have purchased recently. Describe the steps of the product design process and identify one component of the design process that could improve product performance.
2. Select one service that you have used recently. Describe the steps of the service design process and highlight one component of the service design process that may have caused problems using the service if the step would have been ignored in the design process.