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1. It is sometimes difficult to distinguish between an individual's personality and:
perceptual ability
cognitive ability
ability
attitudes
intelligence
2. Affirmative Action Programs focus on:
mobility
retention
recruitment
A, B and C are correct
none of the above
3. Burnout occurs when the job requires that you work closely with ____.
friends
external rewards
others
family
internal reward
4. Trust between _______ is critical in high involvement organizations.
middle level and senior management
associates and senior management
managers and associates
managers
associates
5. _________ can be defined as feelings of tension that occurs when a person perceives that a given situation is about to exceed his or her ability to cope.
Anger
Fatigue
Overload
Frustration
Stress
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Ccompare the effectiveness of different leadership styles in different organizations
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