Distinguish between functional and dysfunctional conflict

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Healthcare Conflict and Resolution

Please answer the questions:

1. Distinguish between a functional and a dysfunctional conflict and give an example of each.

2. Explain the three main classifications of the sources of workplace conflicts.

3. The conflict process deals with five steps that help alleviate disagreement, problems or fighting within organizations. List all these steps.

4. What are the three forms of alternative resolution? Give an example for each.

5. Conflicts happen. How an employee responds and resolves conflict will limit or enable that employee's success. List the five conflict styles that a manager will follow according to Kenneth W. Thomas and Ralph H. Kilmann.

6. Conflict is something that we all have to deal with throughout our entire lives, and that's okay. Yes, conflict can be overwhelming and frustrating and painful at times, but it can also create the space for innovation, education, and growth. Highlight three instances when conflicts can be valuable in a healthcare setting.

7. Task-centered conflicts are focused around tasks at hand and involves disagreements among the team members about goals and the tasks being performed. Explain three strategies team leaders may explore to minimize task-centered conflicts from happening?

Reference no: EM132220714

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