Reference no: EM133236346

After the meeting, the front desk manager, Ayla, pulls Laura aside to ask her about the new front desk employee that will be starting next week. Ayla wants to make sure she understands the scope of the new employee's role and how she will fit on the team.

Which statement is true regarding defining team member roles?

• Teams with poorly defined roles may leave work undone due to unclear responsibility.
• When roles are undefined, the team is able to collaborate more effectively.
• Teams with clearly defined roles have a decreased skill set.
• When roles are undefined, team members enjoy increased flexibility in their job duties.

The first project Kyle will lead on his new team is the creation of a strong ad design incorporating images from a photoshoot. As he is reviewing the materials, Kyle realizes he is missing the list of individuals who were involved in the photo shoot, along with their titles. "I'll need to ask the shoot manager, Ahmed, for that list," Kyle says to himself.

Which of the following communication methods would be the best fit for this scenario?

• Phone call
• Text message
• Email
• Video conference

Once Kyle and his team determine an artistic direction for the ad design, they meet to discuss the action items for the next week. One of the team members, Andrew, has been working on the copy for the design. Kyle asks Andrew to send out a draft of the copy so that the team can weigh in.

Kyle means that Andrew should email the draft, but the word "send" has always meant regular mail to Andrew in a work context. Andrew assumes he should put copies of the draft through interoffice mail to be delivered to his teammates.

Which of the following statements accurately describes what happened in this scenario as it relates to the communication process?

• Andrew's contextual understanding of "send" was an external filter disrupting the communication process.
• Andrew's contextual understanding of "send" was not a filter in the communication process.
• Andrew's contextual understanding of "send" prevented the team from receiving the draft.
• Andrew's contextual understanding of "send" was an internal filter disrupting the communication process.