Reference no: EM133332737
Discusses the following 12 specific roadblocks to communication:
Ordering, Directing, and Commanding
Warning, Admonishing, and Threatening
Exhorting, Moralizing, and Preaching
Advising and Giving Solutions or Suggestions
Lecturing, Teaching, and Giving Logical Arguments
Judging, Criticizing, Disagreeing, and Blaming
Praising and Agreeing
Name-Calling, Ridiculing, and Shaming
Interpreting, Analyzing, and Diagnosing
Reassuring, sympathizing, Consoling, and Supporting
Probing, Questioning, and Interrogating
Withdrawing, Distracting, Humoring, and Diverting.