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Question: In class, we discussed the importance of effectively communicating with your supervisor in a professional manner which would facilitate your path to career success. We also discussed the importance of downward and lateral communication. As an entry-level manager, you are aware of the declining guest satisfaction scores. You have been wanting to discuss this with your manager for some time as you have some ideas as to what is causing this decline. Please detail the following; Based on our class discussions and readings, how would you communicate this situation with your manager? (4) Identify any items that you would prepare in advance along with your plans for discussion during the meeting. Discuss (3) skills involved when engaging in downward and lateral communication which could enhance your career potential.
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