Discussed issues and drawbacks of quality systems

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Throughout the semester, we discussed quality management and implementation but little did we discussed issues and drawbacks of quality systems. Do a literature review using mainly academic journal publications in last 10 years (2, 3 articles) and write about what scholars have said on issues related to implementing quality control, measures, frameworks (such as ISO) in either product- or service-oriented industries.

Reference no: EM132255233

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