Reference no: EM133039818
SITXMGT001 Monitor work operations - Australian College of Hospitality & Business Management
Assessment Task :
Question 1. What is an Operational Plan? What information would an Operational Plan typically contain?
Question 2. Explain the role of an operational plan in achieving the organisation's objectives
Question 3. What are Key Performance Indicators (KPIs)? Provide two examples of financial and non-financial KPIs in your own understanding.
Question 4. Quality assurance takes a company-wide approach. Discuss what this includes in your own words.
Question 5. Explain the relationship between operational efficiency and financial sustainability in your own words.
Question 6. List five waste reduction techniques that can be applied within the travel and tourism sector.
Question 7. List five principles of effective delegation that managers should consider.
Question 8. Explain two problem-solving techniques that can be used by teams. Support your answer with appropriate reasoning/effectiveness of each of the techniques.
Question 9. List and briefly describe at least four leadership characteristics that in your opinion will be critical for a manager working within the travel and tourism sector.
Question 10. Discuss why time management is an essential skill for all the employees. List and describe two-time management techniques that could be used by both teams and individuals.
Attachment:- Monitor Work.rar