Reference no: EM133668247

Homework: Determine Methods to Measure & Improve Capacity

Length: 5 to 7 pages.

For this homework, you are a consultant for an organization of your choice, and you want to know how the organization's capacity is prepared for a likely change in marketing conditions. You plan to research the means to measure the organization's capacity to provide goods and services. If you notice that capacity appears low with the advent of rising orders, what will you do? Will you attempt to raise the quality and time performance of individuals in the department, increase the supply of materials, or introduce other measures to improve capacity?

For this homework, write a paper that addresses the following:

A. Indicate the measurements organizations use to measure capacity.

B. Discuss what you could do as a consultant to help leaders improve the level of quality and timely service to improve capacity.

C. Determine how these improvements contribute to improvements in the quality of goods and services provided to customers.

D. Determine how data-driven capacity planning could determine the optimal resources to improve the quality of goods and services.

E. Consider increasing customer follow-ups after purchases regarding satisfaction of goods and services as an indicator of the quality of capacity.

F. Develop a brief survey two weeks after purchase to inquire about suggested improvements that could be made to products and services.

G. In your paper, utilize the theory of constraints, the theory of capacity utilization, or another theory directly pertinent to the development or use of capacity.