Discuss what you as a quality manager would do now

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Reference no: EM132699212

Question: There are well-defined standards, process, procedures etc., in place.

Your development team strictly followed and produced the product. But the customer is dissatisfied, as the product was delivered very late (schedule overrun) and over-budget.

Also, the customer was not happy with the delivered functionality. Discuss what you as a Quality Manager would do now? Two references

Reference no: EM132699212

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