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Discuss what is meant by customer satisfaction

Assignment Help Business Management
Reference no: EM132993816

COURSE TITLE: QUALITY MANAGEMENT.Choose ONE hotel in the hotel industry to answer below questions.

PLEASE EXPLAIN IN DETAILS. GIVE A LONG EXPLAINATORY ANASWER THAT WILL COVER LIKE 5 PAGES WITH REFERENCES. THANKS AND GOD BLESS.

Task

a) Discuss what is meant by customer satisfaction in the context of the chosen hotel.

b) Explain the meaning of continuous improvement with reference to the chosen hotel.

Reference no: EM132993816

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