Discuss what companies can do to identify potential turnoffs

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1. Discuss what companies can do to best identify potential turnoffs. How does classifying them as value, systems, and people turnoffs become useful to organizational leaders? Look back on your own experiences as a customer and identify and discuss a situation when you were turned off. Now, categorize this customer turnoff as stemming from value, systems or people problems.

2. Can a manager place too much emphasis on the numbers to the detriment of the organization?

3. As a financial advisor if asked “Why should I do business with you” by a prospect, how would you articulate the value you will bring to the client relationship? How will you differentiate yourself from your competitors?

Reference no: EM132181360

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