Discuss the various goals people have in conflict

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Reference no: EM133397189

Assignment:

This module asked us to consider the various goals people have in conflict. One of the important ones is identity, or face-saving. People don't like to be embarrassed or imposed upon. They like to be genuinely praised (for things they care about) and valued, and they also like to be free to make their own decisions and have their time respected. Makes sense, right?

Well, occasionally people make mistakes or mess up and it could be embarrassing. To help save our friend or family member embarrassment, we might help them not feel so bad. This is something we call "face-saving." By helping someone you care about save face, you can be seen as a more likable person and enhance your relationship.

When trying to help someone save face, sometimes attending to their positive face is enough ("don't worry, you're great") while other times it's their negative face ("you'll get 'em next time"). Sometimes skilled communicators can capture some genuine words that relate to the person while weaving both positive and negative face attending within the same message.

See the following scenarios. For each one, craft something to say that is your best attempt to relate to the subject of the sentence while also attending to both positive and negative face.

Please use clear, professional, respectful, and inclusive language.

Consider each scenario and the face concern of the other party's identity. Imagine that in each scenario you have to address the face concern, but in a way that avoids hurtful or damaging impact on his or her presenting self, or "face."

Your grandmother is normally an excellent cook, but this meal she made for you is awful. She truly missed the mark, and when you look up from your plate she looks as if she is truly enjoying your company.
Your professor is really smart and witty, but his lecture for the day was just off. Maybe he had a bad night of sleep, or the topic isn't his favorite, but he keeps looking around for the classes approval and seems to be getting annoyed.
You offer to teach your friend how to twerk. Your friend is normally a great listener but is making slow progress with the skill. You find yourself growing impatient.

Reference no: EM133397189

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