Discuss the role of the supervisor in handling grievances

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Reference no: EM132225207

"A union employee in a state-run nursing home filed a grievance against the facility. The employee felt that his/her safety was not protected as s/he had to lift more than the 40 lbs. It was specified in the labor contract that if more than 40 lbs. of weight needed to be lifted, employees would have a mechanical lift available. The employee stated in the grievance that no mechanical lift was available. The employee complained of back pain. The shop steward approached you to discuss the grievance."

1. Discuss the role of the supervisor in handling grievances.

2. Discuss how you would deal with the employee’s grievance. What would you do first? Discuss at least 3 other key steps you would take to resolve the grievance using the textbook and other resources to support your answer.

3. Discuss how the role of you as a leader can help ensure a safe workplace.

Reference no: EM132225207

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