Discuss the role of information technology within business

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Reference no: EM131713539

CASE STUDY: Improving Business Performance Through Information System

In the modern world of business, information and technology are the resources that are increasingly important as business organisations seek to improve their performance, profitability and productivity. Applying information and technology can offer new ways to do business, increase efficiency of business processes, reduce costs, and provide performance measures used to control improvement. With this, small to large scale business organisations are creating, designing and implementing Information System to support business processes and integrate technology to add value to business. Your task requires to write a report to recommend one (1) Information System that you would like to implement in a certain organisation that you think would improve their business performance. The report should contain the following:

1. Introduction
A short background of the Information System, its advantages and disadvantages
Explain why you choose to recommend this Information System (be specific as there are many types of Information System available in the market today) to a certain organisation.
Explain how the chosen Information System can improve business processes and performance

2. Discussion Section. Based on the recommended Information System, identify and explain the following:
Identify and explain the functionalities of the chosen Information System. The key functions of its IT hardware and software and its application to business.
Is the system requires hardware to implement it? If yes, discuss what are the key functions of its IT hardware (hardware requirements) and software (be specific). If no, explain why?

3. Include report summary:
Discuss the role of the chosen Information System in developing the economy of Oman (200 words)
Discuss the possible effect of this Information System to the Omani society. (300 words)
Conclusion indicating that the report objectives have been met (200 words)

4. References

Module Learning Objectives Assessed

By completing this assessment, you will be demonstrating your skills and abilities in the following areas:

LO1. Discuss the key functions of IT hardware and software and their application to business;
LO3. Discuss the role of information technology within business and its wide role within society

Verified Expert

The paper highlights the use and the importance of Information systems. Customer Relationship Management system has been taken into consideration for the evaluation of this paper. The advantages and disadvantages have been provided. CRM helps in maintaining contact and the account information within a centralized location. It removes paper-based transactions and reduces inefficiencies. There are few of the crucial aspects which need to be considered largely, there are organizational productivity, customer loyalty and trust including satisfaction of the customers which will help people in trusting on the brands and the firm offering services to them. It is recommended to use this system as it will help in promoting the growth of the firm by increasing the reliability and satisfaction to each of the customers.

Reference no: EM131713539

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Reviews

inf1713539

4/1/2018 5:41:49 AM

Excellent work done by the whole team, i personally feel you guys are doing great work. You done a good job.. the assignment is satisfactory.. i think you have a good expert team

len1713539

11/9/2017 2:43:11 AM

C. To obtain a mark of 50-59%, the student must be able to fulfil the following items: • Moderate level of understanding on the Information System concepts, hardware software, and role of Information System in business and society; • Made a report that met some of the required criteria; • Good level of documentation is presented using some relevant terminologies; and • Cited references that are not all accurate. D. To obtain a mark of 40-49%, the student must be able to fulfil the following items: • Demonstrated basic knowledge and understanding on the Information System concepts, hardware software, and role of Information System in business and society; • Level of documentation is just marginal; and • There is no or less attempt to reference. E. With a mark of 0-39%, the student is able to attain any of the following items : • Inadequate knowledge and understanding on the Information System concepts, hardware software, and role of Information System in business and society; • Poor documentation; and • There is no attempt to reference.

len1713539

11/9/2017 2:42:55 AM

Assessment Criteria A. To obtain a mark of 70 – 100%, the student must be able to fulfil the following items: • Demonstrated thorough knowledge and understanding on the Information System concepts, hardware software, and role of Information System in business and society; • Produced a well-developed report and met all the requirements given • Produced excellent quality documentation with very minimal spelling and/or grammatical errors and effectively communicates ideas in an organized, logical and coherent manner, using appropriate terminologies; and • Followed proper referencing. B. To obtain a mark of 60-69%, the student must be able to fulfil the following items: • Demonstrated sound knowledge and understanding on the Information System concepts, hardware software, and role of Information System in business and society; • Produced a report that met most of the required criteria; • Demonstrated sufficient knowledge and understanding as evidenced in the report; • Produced a sound documentation less spelling and/or grammatical errors and communicates ideas in a clear logical way, using appropriate terminologies; and • There is evidence of referencing.

len1713539

11/9/2017 2:42:29 AM

MARKING CRITERIA FOR WRIT1 REPORT Marks Introduction (include all the required points) Discussion on the background of the chosen Information System 10 Explanation why you choose to recommend this Information System 10 How this Information System improves business processes and performance 10 Discussion Section Functionalities of the chosen Information System 10 The key functions of its IT hardware and software and its application to business 10 Is the system requires hardware? 10 Report Summary Discussion on the role of the Information System in developing the economy of Oman 15 Discussion on the effect of this portal to the Omani Society 15 Conclusion 5 References 5 TOTAL MARKS 100

len1713539

11/9/2017 2:42:20 AM

Paragraph Format Font size 14pt for heading 12pt for body text Font style Arial (applicable to the source code as well) Length of the contents (without the diagrams) 1200 words (include page numbers at the right-hand bottom of each page)

len1713539

11/9/2017 2:42:07 AM

This assessment is an individual assignment weighted at 20% of the total marks for this module. The report should be uploaded to Turnitin for plagiarism checking, college rules on plagiarism apply. The report must be placed in one folder with an accompanying CD which contains the files of report. Provide a cover page with your name and ID number. Double check whether your assignment is in accordance with the assignment guidelines before the submission. Make sure you reference (proper Harvard Referencing should be observed) any sources you have used to complete this assessment. Submit a COMPLETE copy of the report with the printed plagiarism report.

len1713539

11/9/2017 2:41:58 AM

? Student name and identification number must be clearly stated at the top of each page of the work. Where work is to be marked anonymously, only include the student number. ? A signed declaration that the work is your own (apart from otherwise referenced acknowledgements) must be included after the title page of your assignment ? Each page must be numbered. ? Where appropriate, a contents page, a list of tables/figures and a list of abbreviations should precede your work. ? All referencing must adhere to School/Institutional requirements. ? A word count must be stated at the end of your work. ? Your programme, year of study and the relevant module must be included as“footer” on each page. ? Appendices should be kept to the minimum and be of direct relevance to the content of your work. ? All tables and figures must be correctly numbered and labelled. ? Your assignment/coursework should be submitted in one A4 transparent pocket unless it is not appropriate to do so (in which case, specific instructions will be provided by your module leader).

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