Reference no: EM133088642
Task 1 Discussion Question
1. How is the role of an ERP system different from traditional TPS, MIS, DSS and others? Can an ERP system support all levels of management?
2. Discuss the evolution of information systems in an organization. How can the use of ERP systems remove information or functional silos in organizations?
3. Among all the ERP components listed in the chapter, which component is most critical in the implementation process and why?
4. Discuss the role of ERP in organizations. Are ERP tools used for business process reengineering (BPR) or does BPR occur due to ERP implementation?
5. Discuss the criteria for selecting ERP vendors. Which is the most important criteria and why?
Task 2: Case Study Questions: Enterprise Systems
6. What were the goals of the Enterprise 21 project?
7. What were some of the key problems encountered when choosing, integrating, and implementing the new ERP system?
8. What difficult lessons did Hershey learn from the entire process?
9. Did Hershey ultimately achieve its original goals by implementing this new ERP system?