Discuss the quality-ethics connection

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1. Discuss the meaning of the terms quality of design and quality of conformance.

2. Discuss the quality-ethics connection.

3. Briefly explain how a company can achieve lower production costs and increase productivity by improving the quality of its product and services.

4. As a manager, how would you deal with the possibility that customer satisfaction does not always lead to customer retention?

5. What quality-related trade-offs might there be between having a single large, centralized produce-processing facility and having many small, decentralized produce-processing facilities?

Reference no: EM132290631

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