Reference no: EM133519941

Case Study: You are a crisis accommodation manager in Sydney, accommodating 24 women each night, providing refuge for those escaping family and domestic violence. Your residents can stay at the service between 5-25 nights whilst intensive case management seeks to locate long term stable accommodation and refers to other services for all other support needs.

To maintain funding, you have been advised DJC require all homelessness services to work towards Australian Service Excellence Standards accreditation as of July 2021. Your service must undertake a self-evaluation as part of applying for ASES accreditation.

Question: In response to a recent incident where unapproved people were located on the premises, the service increased security measures by installing electronic codes to all external doors. At the next team meeting, you will discuss the new security measures with the team and reinforce the importance of safety for all residents and staff.