Discuss the main axes of business transformation

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Question 1: Evaluate the difference between business transformation and change management? Discuss whether IBM experienced business transformation or change management?

Question 2: Evaluate the difference between business transformation and business excellence? Discuss whether IBM experienced business transformation, Business excellence efforts or both

Question 3: Evaluate the main benefits for a company like IBM to engage in a business excellence programme .

Question 4: Explain the concept of self-assessment. Discuss the methods in which self-assessment can take place.

Question 5: Discuss the main axes of business transformation. Identify which are critical for the transformation .

Question 6: Analyze the relationship between continuous improvement and business transformation. Evaluate the importance of continuous improvement in IBM.

Question 7: Discuss the concept of dynamic capabilities. Evaluate why dynamic capabilities are important for business transformation

Question 8: Evaluate at least five (5) themes of excellence evident in the case study. Provide the evidence

Question 9: Evaluate the difficulty in achieving a successful transformation or achieving excellence. Which is harder? Explain fully .

Question 10: Explain to the executives of IBM which framework they should follow if they want to win an award in the UAE . Which award (s) could they try to win . Outline at least six (6) of the categories of the framework .

Question 11: Discuss whether a business excellence model like the EFQM can be applied by any organization in the world. Explain how the EFQM model is structured. List eight categories.

Question 12: Compare and contrast the EFQM and the Malcolm Baldridge award?. Choose the one you would use in the UAE and why?

Question 13: Company X is based in the USA and wants to win an excellence award? Which one should they apply for?  List the categories of the framework to win that award.

Question 14: Discuss the rationale for dividing enablers from results in the EFQM model .

Question 15: Discuss the benefits of applying a business excellence model and winning an award like the Dubai Quality award.

Question 16: Discuss the purpose of business excellence models .

Question 17: In the case of IBM discuss at least five categories of the EFQM model.

Question 18: In the case of IBM discuss at least five categories of the Malcolm Baldridge model.

Reference no: EM133471472

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