Reference no: EM132809571

Recruitment

1. List and discuss some challenges that face hospitality firms in recruiting employees.
2. Where are the criteria for recruits (where are they found) (hint: in Chapter 5)? Why does it make sense that these are the criteria that help you make recruitment decisions?
3. Discuss the importance of Turnover and Turnover costs. Include in your discussion why you would want to have a lower turnover percentage.
4. Discuss a few typical costs of turnover, primarily high turnover.
5. Describe how to calculate turnover and provide two examples of turnover that are not used in the book: one of less than 12 months and one of more than 24 months (i.e., show the calculation and the resulting percentage).
6. What is generally the best source of hourly (non-management) recruits and why? What one other form of recruitment do you feel is effective and efficient-why?
7. What do the initials in the following sentence stand for? Why is it important to establish a reputation as the E-of-C? Include an explanation of the term, applicant pool in your response.