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Discuss the importance of demand management

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Reference no: EM133513252

Question

1. Discuss the importance of demand management both from the perspective of a manufacturing firm and from the perspective of a service organization.

What are the five key reasons why demand planning is so critical for an organization's success?

2. Consider the following statement: "If we don't take care of our customers, someone else will."

Explain the nature of this statement.

Why does customer service management matter in the modern, global environment?

3. What is collaborative forecasting, and why is it so important in demand management?

4. How has Amazon Prime demonstrated the truth of the statement that customer service drives future sales?

Reference no: EM133513252

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