Discuss the importance of customer satisfaction

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Reference no: EM131700138

Social Media and Communication

Discuss the importance of Customer Satisfaction in our industry today and explore how successful retailers are using Social Networks as a competitive advantage to reach their customers? Share specific examples for a few companies. Include sites such as Facebook, Twitter, Pinterest, Instagram and LinkedIn. Add other sites of your choice. Present your findings in class and explain how links function to enhance communication with customers and networking.

Focused on this three stores- H&M, Nike, and Sephora

Must be in powerpoint

Reference no: EM131700138

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