Reference no: EM132215726

The goal of this Paper is to describe how you would implement a major program of organizational change as if you were a senior leader of the company Apple, using one of the following approaches: Just Pick One! a) Total Quality Management Initiative (TQM) b) Six Sigma c) Continual Quality Improvement (CQI) d) Organizational Learning e) Kaizen f) Systems Thinking The requirements for your paper are: • Research the initiative you select and the business. What is at issue here is how to affect large scale organizational change. What is the company you selected doing in this regard? • Answer/address these questions: a) What is meant by TQM, Six Sigma or CQI? b) What specific goals do you hope to achieve with this program? For example, improve Return on Investment, Market Share, reduction in errors, etc c) How will these goals be measured? d) How will the program be implemented? e) How will the company be structured to achieve these results? f) How will “buy-in” by the employees be gained? g) What is the role of leadership/management in the implementation of TQM? h) Discuss the implications for organizational culture • Specific, real world examples are preferred where possible (discovered by research). For example, how did a company like Continental Airlines restructure themselves? How do these examples reflect concepts we are studying? If you must make assumptions to supplement the material you find, if insufficient real world examples exist, then please identify when you have done so.