Discuss the growing importance of interpersonal skills

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Mgt 4320 Organizational Behavior

Question 1. Discuss the growing importance of interpersonal skills in the workplace.

Question 2. note 3 parts to each role-- In 1973, Dr. Henry Mintzberg determined 10 major roles that executives do, still relevant today. Name the Role, describe it and give an example of at least 7
of these ten (Ex. 1.1 in textbook).

Question 3. Define Organization Behavior (OB:

Question 4. A lot of people think Organizational Behavior (OB) is nothing more than "reading people". Research, however, shows that behavior is not random. Give at least 2 reasons why systematic study of group behavior is valuable beyond "gut", intuition.
Question 5. OB is informed by several major behavioral sciences. Select 2 contributions from each of these behavioral sciences, and the "unit of analysis" or "level" (individual, group, organization system).

Question 6. Define POS and 3 key topics in this area of scholarship.

Question 7. Define OCB and give an example.

Question 8. Define group cohesion and give an example in your own life experience.

Question 9. List 5 employability skills that apply across majors.

Question 10. Describe 2 major forms of workplace diversity and give an example of each form.

Question 11. List 5 types of workplace discrimination and give an example from an organization or your life experience.

Question 12. Define stereotyping and give an example from your life experience.

Question 13. Describe at least 3 types of deep-level diversity.

Question 14. [2 Define 7 dimensions of Intellectual Ability, according to our textbook.

Question 15. Give an example when diversity on a work team might be less effective.

Question 16. Define and give an example of ABC, the 3 components of an attitude.

Question 17. What is job satisfaction and why does it matter in the workplace?

Question 18. Define job involvement and give an example.

Question 19. List four elements that cause job satisfaction.

Question 20. Define CSR and give an example when it may NOT contribute to job satisfaction.

Question 21. Define 4 responses to job dissatisfaction.

Question 22. Define CWB and give 3 examples in the workplace.

Question 23. Define "affect" and its 2 different feelings.

Question 24. [2] What are the 6 "universal" emotions, according to our text?

Question 25. Name at least 2 moods for each of the positive and negative moods, one "high" and one "low", according to the text. For example: High positive=excited, Low positive= bored; High negative=nervous, low negative=relaxed.

Question 26. Our text describes 9 major sources of emotions and moods. Select 5 and give an example.

Question 27. [2] Define Emotional Labor and give an example from your life experience.

Question 28. What is the difference between surface acting and deep acting?

Question 29. What is emotional dissonance and how might it affect your work?

Question 30. What impact does a positive mood have on workplace productivity?

Question 31. Define personality.

Question 32. [5] What personality traits describe you? Include at least 5:

Question 33. [5] List the five basic dimensions of the Big Five Personality model with at least 2 things each of these 5 traits affect, according to our text.

Question 34. Define the three elements of the Dark Triad.

Question 35. Define CSE with a positive and negative example.

Question 36. Low self-monitoring can impact a workplace. Give an example.

Question 37. Proactive personalities are preferred in most workplaces. Define this and list 3 positive benefits associated with proactive personalities, according to our text.

Question 38. How are instrumental values different from terminal values, according to Dr. Milton Rokeach? Give an example of each.

Question 39. Dr. John Holland's personality-job fit theory is highly regarded and often used to help people find suitable or preferred careers. Define each of the 6 major "types" in Holland's typology of Personality.

Question 40. Define perception.

Question 41. Why is perception so important in the workplace?

Question 42. Define and give an example of each of the 3 factors that influence perception.

Question 43. Define attribution theory.

Question 44. Define self-serving bias and give an example.

Question 45. Give an example of selective perception.

Question 46. Give an example of the halo effect.

Question 47. Using the same example for the halo effect, use that as your horn effect example.

Question 48. How might contrast effects impact a new manager in the workplace?

Question 49. Biases are common and impact our decision-making. Define each of these below: Overconfidence bias
Anchoring bias
Confirmation bias
Availability bias
Hindsight bias

Question 50. Define and give an example of Escalation of commitment

Question 51. Describe at least 3 elements related to potential for creativity.

Question 56. [3] Name 3 ways a manager or company can help prevent lying.

Question 57. [2] Define motivation and it's 3 key elements.

Question 58. F. Herzberg's Two Factor motivation theory points out that the opposite of satisfaction is NOT dissatisfaction. What are these two factors?

Question 59. Give at least 3 examples of Satisfiers and at least 3 examples of his other factor, which you identified above.

Question 60. Describe at least 4 ways YOU motivate yourself toward excellence.

Question 61. Think of an unfair workplace, academic or co-curricular experience you have had. Briefly explain which types of "justice" were unfair, and what you think should be done to restore fairness.

Question 62. Using the Job Characteristics Model (JCM) define each of the 5 core characteristics and which are most motivating to you.

Question 63. Give an example of each of the Job Redesign and Alternative work approaches: Job rotation
Job enrichment
Relational job design
Flextime
Job sharing
Telecommuting/virtual/remote work
Employee Involvement
Variable pay options
Employee recognition

Question 64. Optional Extra Credit Points: Describe what you think are your personality traits, using the Big Five Model from your PathwayU results, with 3 strong and 2 weak potential careers.

Question 65. Optional Extra Credit Points: Describe yourself from one of YOUR self-assessments: Emotional Intelligence, or GRIT or Hardiness.

Reference no: EM133032435

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11/20/2021 4:11:03 AM

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