Discuss the emotional regulation strategies

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Reference no: EM133431932 , Length: Words Count:500

Questions:

1- Discuss the emotional regulation strategies for the call center to overcome the problems that face their employees from unsatisfied customers. (250 words)

2- How can managers of the call center apply the Emotional intelligence framework in understanding the impact of emotions on job performance? (250 words)

Reference no: EM133431932

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