Reference no: EM131710978
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ConnexCable The Nation's Largest Cable TV Producer
Mrs. Conchetta Stacko
467 East Lavacca
Beaumont, TX 77704
Dear Mr. Stacko:
As the nations leading producer of cable entertainment ConnexCable have been working continuous to bring you the highest quality programming and cable features. Because many next generation technology features are available at this point in time we are investing in them to make sure of the fact that you have more programming choices and improvments in customer service.
Some of the recent improvements include a main dashboard layed out in a tile format. This will give you direct access to recorded and bookmarked shows as well as access to Facebook, Pandora and additional online media. Other improvements include voice commands on your remote control so that you can search with verbal commands for shows, movies, and Web videos based on title, topic, or actors. Our new system is four times faster then the current model and uses less energy then other cable boxs.
However these improvements, when combined with the rising costs of doing business and escalating programming charges has increased our operating budget. Although we are forced to make price adjustments in selected packages many adjustments are small and the cost of some programs in actuality really declines.
If you receive the Basic Cable package you wont see a price increase. Depending on where you live that package will remain at the price of $23 to $28 per month. If you receive the Digital Economy package you will see a rate decline, depending on you're package this decline will range from eight cents to ten dollars per month.
A complete schedule showing rate adjustments are enclosed. Although the cost of some packages are increasing you are receiving the best in voice, video and data transmission. Its a exceptional entertainment value and we are planning even more innovations for future programming. We appreciate you loyalty and we promise to continue to bring you the best in service and entertainment.
Sincerely,
Colson Bryant, President