Reference no: EM132439931
Discussion Questions
Question 1. Discuss the concept of control. Is control helpful? Isn't being controlling a negative?
Question 2. The concept of statistical thinking is an important theme in this chapter. What are some examples of statistical thinking?
Question 3. Sometimes you do well on exams. Some-times you have bad days. What are the assignable causes when you do poorly?
Question 4. What is the relationship between statisti-cal quality improvement and Deming's 14 points?
Question 5. What are some applications of process charts in services? Could demerits (points off for mistakes) be charted? How?
Question 6. What is random variation? Is it always uncontrollable?
Question 7. When would you choose an np chart over a p chart? An X chart over an x chart? An s chart over an P chart?
Question 8. Design a control chart to monitor the gas mileage in your car. Collect the data over time. What did you find?
Question 9. What does "out-of-control" mean? Is it the same as a "bad hair day"?
Question 10. Design a control chart to monitor the amounts of the most recently charged 50 debits from your debit card. What did you