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Discuss the competencies such as skills and knowledge

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Reference no: EM132690016

Question: Create list and discuss in detail, the competencies such as skills, knowledge and attitudes, the employees at Five Star Hotel need to possess and demonstrate, in order to provide excellent customer service to their clientele.

Design, in detail, the HRM selection, orientation, training, performance management and incentive compensation programs that will support these competencies.

Reference no: EM132690016

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