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Discuss the communication issues

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Margaret is a senior AIN. On Monday morning she left a note in the communications book for Linda asking her to gather certain prescriptions by 3pm at the latest so that they could be provided to the pharmacist for processing at 4pm. It is urgent that some residents have their scripts processed today. At 3.40pm Margaret catches up with Linda and asks if she has followed through on this request. Linda has indeed organised the prescriptions but notes dryly that 3.40pm was a bit late in the day for 'reminders'.

Discuss the communication issues in this case study.

Reference no: EM133012527

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