Discuss the client health and wellbeing

Assignment Help HR Management
Reference no: EM132823057

Participate in the role play, complete and submit the Case Worker Discussion form.

ROLE PLAY SCENARIO

Maria is an 18-year-old female who dropped out of high school to work part time at a local factory. 

She has a boyfriend called Lachlan, who is 27 years old. They have been together for about 18 months. 

Maria started using ice when she met Lachlan and she is now on the verge of losing her job. She has tried to stop herself from using it too much, as she cannot afford to lose her job; however, Lachlan pressures her into using the drug every time that he uses, or when his friends come over for a session. 

Lately, Lachlan has become aggressive when he is on ice and Maria finds new bruises or cuts on herself the next day. 

She wakes up in pain and cannot recall what happened. Lachlan just laughs it off and tells her to 'harden up'. Maria has also just found out she is pregnant. She reluctantly tells Lachlan, who does not react well and threatens to beat her up until she loses the baby. 

Maria's GP identifies bruising around her shoulders, ribs and legs during a recent visit. Maria admits that Lachlan has been beating her up - particularly due to the pregnancy as she wants to keep the baby. 

Maria expresses her distress and her fear of not only losing her baby, but what he might do to her if she left him. She knows he would come after her and try to hurt her. Maria wants to be able to support her baby by getting a job somewhere and is considering going back to school on the side - if she can.

You are Maria's case worker.

As part of this role play you must have a discussion with Maria about the issues and challenges of her current situation. You will need to provide relevant and appropriate advice and a recommendation of suitable services. 

Your assessor will play the part of Maria.

Use the checklist below to guide your discussion. Make sure all points have been covered. Take notes in each section of the checklist as you move through the role play.

Your assessor will be looking to see that you:

  • Identify the issues Maria is currently dealing with. For example, you must be able to recognise and verbally state to Maria her issues.
  • Understand and relate to her experience of stereotypes and inequality within the community. For example, you must be able to identify the types of issues and challenges that are faced by young, unemployed, pregnant and abused victims in society. 
  • Identify the impacts of long-term unemployment and limited/lack of education on Maria. For example, you must be able to analyse the potential issues for Maria if she is unemployed long term and the challenges of not having a certified education. 
  • Assess the client's needs. For example, being able to clarify the needs and priorities of the client including health and well being 
  • Provide advice, service recommendations and referrals. For example, being able to make informed decisions related to referrals to additional community services required for the client. 
  • Effectively communicate services and next steps For example, displaying a level of empathy, speaking at an appropriate tone, pace and clearly articulating next steps in the plan ensuring the client understands 
  • Provide reassurance. For example, explaining how the service recommendations will be effective, how they will be monitored and/or revised at a later date if required. 

CARE WORKER DISCUSSION

Use the following checklist as a prompt to guide your discussion(Attempt to gain this information through natural conversation rather than working through the list in an orderly fashion.)

  • Identify the issues
  • Discuss the client's health and wellbeing
  • Discuss risk factors and stereotypical issues
  • Identify what the client needs
  • Recommend appropriate services and resources
  • Determine suitable strategy and next steps
  • Identify what the client needs
  • Recommend appropriate services and resources 
  • Determine suitable strategy and next steps

Reference no: EM132823057

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