Discuss the characteristics of the avoidance strategies

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Reference no: EM13783546

1. Discuss the Conflict Grid. What kind of person is a 9/1, 1/9, 5/5, 9/9, 1/1? When is it appropriate to use each of the styles? What style is most recommended for effective conflict resolution?

2. Discuss the 4 communication behavior styles for handling conflict: Aggressive, Passive-aggressive, Non-assertive, and Assertive. What are the advantages and disadvantages? When would you want to use each? When would you not want to use each? What are the criteria for selecting the type of communication behavior style to use?

3. Discuss the characteristics of the following conflict strategies. What are the pros and cons of each? When should you use or not use them?

a. Avoidance

b. Accommodation

c. Competition

d. Compromise

e. Collaboration.

4. Discuss the roles you believe religion plays in conflict management and resolution on the international scene. Support your response from essays from Helmick & Petersen.

5. Discuss the 6 steps to confronting others presented in Cahn & Abigail 6.

6. Discuss the following communication strategies as they related to handling conflict in a positive way:

"I" statements - Sande, Cahn & Abigail, Borisoff & Victor
speaking the truth in love.
Minimax principle
concession
threats
thromise
compensation
logrolling
bridging
BATNA
Consider commonalities
tag lines
forgiveness
empathy
selfishness/selflessness
aspiration points
win/win vs. win/lose
power
equality
language use
trust vs. distrust
stress
anger
reconciliation
climates
defensive communication
supportive communication
disconfirming response
provisionalism.

Reference no: EM13783546

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