Discuss the challenges of business process management

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Business process management is an approach that considers a firm and its various different activities and/or functions as a system of interrelated processes (all designed, controlled and continuously improved). It also creates an entirely different mindset, whereby the firm arranges processes totally focused on the customer experience and this makes it easy for the customer to do business with the firm. The present body of knowledge reports both success and failures of such management philosophy. The success primarily on the macro-environment (including social, political and environmental dimensions) and micro-environment (including leadership, skill, culture) of the firm. This task will develop your skills and the application of business process management and theories in a real world context or firm (manufacturing or service industries) in which you are regularly involved.

Discuss the challenges of business process management to support the shift towards greener operations and supply chains.

Reference no: EM132629804

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