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Question: Use GoBuy online retailer case study to solve
(a) Susi thinks that any changes to the organizational structure of GoBuy would face resistance. Discuss the ways that resistance to a change in organizational structure could be overcome.
(b) With reference to relevant models and theories, discuss the causes of low levels of motivation and job satisfaction amongst the staff in GoBuy's fulfillment centers.
Some theories related to question 1 Lewis's Kotter and Schlesinger theoryQuestion 2 Herzberg's two-factor or motivator hygiene theory Maslow's theory Scientific management
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