Discuss the buffer between registration and the physicians

Reference no: EM133629060

Solomon's is a walk-in clinic serving both adults and children. It is staffed by one receptionist, one pediatrician (who sees the children) and one internist (who sees the adults). All patients check in with the receptionist. When the system operates at capacity, the receptionist's utilization is 100%. Patients are then seen by the appropriate physician. When the system operates at capacity, the utilization of the pediatrician is 93% and utilization of the internist is 93%. On average 60% of the clinic's arrivals are adults. When the system operates at capacity, there are on average three adult patients and four pediatric patients (i.e., children) in the waiting room between registration and seeing a physician.

A) Who has a longer theoretical flow time, adults or children? Or are they the same?

B) Consider the buffer between registration and the physicians. When the system operates at capacity, After checking-in, What is the ratio of the average waiting time for adults relative to the average waiting time for the children?

Reference no: EM133629060

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