Discuss the able-baker call center problem

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Question: In Example, modify the spreadsheet so that the number of calls taken by Able and Baker can be displayed. What fraction did each take in an experiment of 400 trials?

Example: The Able-Baker Call Center Problem

This example illustrates the simulation procedure when there is more than one service channel. Consider a computer techmcal support center where personnel take calls and provide service. The time between calls ranges from 1 to 4 minutes, l distributi? n as shown in Table.

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Reference no: EM131619615

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