Discuss strategic importance of layout decisions

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1. Discuss the strategic importance of layout decisions. How can a particular layout affect a company's strategic goals? Provide some specific examples from industry.

2. Name the five types of customer-introduced variability and discuss options that let companies offer a high level of accommodation at low cost or reduced variability without damaging the service experience. Provide your rationale and at least one source.

Reference no: EM132592087

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