Discuss potential role of negotiation skills

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Question

Describe a specific situation where a conflict occurred and analyze the reasons behind it. How did the conflict affect the people involved and the overall productivity of the organization? Looking back, how could assertiveness skills have been used to handle the conflict more effectively? Discuss the potential role of negotiation skills and the process of resolving conflicts. Reflect on the possible consequences when disputes are left unresolved in a workplace.

Reference no: EM133733295

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