Discuss one of the value pathways with a business example

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Reference no: EM133360900

Questions:

1.)Discuss one of the value pathways with a business example. Justify the digital investment in your example. Does a single value pathway capture the essence of the proposed investment, or are there multiple value pathways involved?
2.)What is touchpoint analysis, and how the impact path diagram helps in the touchpoint analysis? Provide a business example to discuss touchpoints and associated impact path for your example. No need to draw the diagram; explain the 'touch points.'

Reference no: EM133360900

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