Reference no: EM131412234
Introduction (250-300 words)
You will prepare an outline of the Quality Training Manual. The first part of the manual will be the Introduction. This should include a history of the quality management evolution and why it is needed.
o What are some of the specific directions that companies are adopting in terms of strategic quality management?
o Discuss the evolution of and the pros and cons of such programs as Deming and Six Sigma.
The Role of Leadership (300-400 words)
· In any personal experience or a real-life story found on the Internet, discuss senior management's role in successful quality improvement programs.
· In general, what is senior management's specific role in these large-scale strategic quality programs? Cheerleader? Role model? Decision maker? Resource provider? What else?
· Why must firms adopt the roles that you identified? What would happen if they did not fill those roles
· How should senior and middle management derive the metrics that they want to use to both monitor and communicate performance?
General Quality Strategies and Tools (400-500 words)
· Discuss the specific meaning, importance, and risks of the following quality management tactics:
o Establishing customer expectations
o Designing quality in
o Defining metrics
o Mistake-proofing
o Kaizen
o Six Sigma
Quality Tactics and the Logistics and Supply Chain Functions (300-400 words)
· What tools are applicable internally
· What tools are applicable externally with vendors
Roll-Out(250-300)
· Describe the process of rolling out this new company-wide quality initiative. Pay specific attention to the logistics and supply chain management functions. Include the following:
o A communication plan
o Recommended sequence of steps to get personnel trained
o Stakeholders on board (e.g., the vendor base, trucking companies, warehouse personnel)
Explain differences between ipv4 and ipv6
: Write the memo to Mary Jane Newman, communications manager for Beautivision. When preparing the memo, keep in mind that Ms. Newman has some knowledge of information technology but is not an expert.
|
Do you think given would affect ratings of the academics
: Suppose you had switched the order of the categories with facilities being rated first. Do you think that would affect the ratings of the academics? How do you suggest the questions should be ordered?
|
What is the estimated beta coefficient of your company
: Using Yahoo! Finance find the value of beta for your reference company. Write a two page paper discussing the following items: What is the estimated beta coefficient of your company? What does this beta mean in terms of your choice to include this c..
|
Compare the employment interview approaches
: Compare the following employment interview approaches:
|
Discuss managements role in successful quality improvement
: What are some of the specific directions that companies are adopting in terms of strategic quality management and discuss the evolution of and the pros and cons of such programs as Deming and Six Sigma.
|
Dollar amount of the property taxes
: A tenant occupies 22,5000 SF in a 125,000 SF office building. The tenant pays its share of real estate taxes, calculated off a base year amount of $1,000,000. The current real estate taxes are $1,250,000. What dollar amount of the property taxes i..
|
Installing the wireshark protocol analyzer
: Click the appropriate Windows Installer link, depending on whether you are using a 32- bit or 64-bit operating system. If the Internet Explorer warning appears about trusted sites, click Add, click Add again, click Close, and then click the Window..
|
Explain how a lack of or delayed access to health care
: Explain the impact the factor or factors have on health care access. Explain how a lack of or delayed access to health care has an impact on an individual's health status
|
Explain the concepts of validity and reliability
: Briefly discuss the process of organizing a union, including the typical strategies adopted by management and union representatives. What is the definition of marketing and how is it different from sales? Explain the concepts of validity and reliabil..
|