Discuss management strategies

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Reference no: EM132282813

Service Management:

Assume you were the manager of a health and fitness club. Discuss management strategies you would consider implementing to maximize customers' positive perceptions of your club. I would like you to describe 2 or 3 in each of the Service Marketing P's, People (internal and external), Processes, Physical Evidence (Servicescape).

Reference no: EM132282813

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