Reference no: EM13922100
Video: Training (Wilson Learning)
Instructions: Read the video case in your textbook, titled "Training (Wilson Learning)," then watch the corresponding video in the Unit Study Guide.
Your total assignment response must be at least 400 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
Discussion Questions
How does Wilson Learning's "know, show, do" approach fit with the training processes that this chapter described?
Explain what specific training tools and processes discussed in this chapter you would use to implement a "know, show, do" training approach.
What do you think of the experimental design Wilson used to assess the call-center training program? How would you suggest the company improve it?
Discuss four types of technology Wilson could use to deliver training, based on the information in this chapter.
What are two reasons that Maxene gives for thinking it is important for different learning styles to be recognized?
How does identifying the intended outcomes of a training shape the training itself?
Discuss Kurt Lewin's change process model and how it relates to organization change. Provide an example.
How can training decisions bring on legal implications in the workplace? Provide two examples.
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