Discuss its significance to the hiring

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Reference no: EM139991

Q. Write a six to eight (6-8) page paper in which you:

1. Analyze three (3) elements of a job analysis, also discuss its significance to the hiring also employee development aspects of human resource management.

2. Describe the importance of the position analysis also questionnaire (PAQ). Propose two (2) ways that the results of a PAQ can be used by human resource managers for work redesign of a customer service job to make it more efficient also to improve quality.

3. Develop two (2) strategies that a human resource professional can use in the selection of qualified applicants for a customer service position based on the Fleishman Job Analysis System.

4. Assume the job of a customer service representative who halsoles consumer inquiries for a company that sells items online also by catalog. Examine two (2) challenges of designing this job for efficiency. Propose two (2) suggestions for Elucidate how the job can be redesigned to make it more efficient.

5. Propose three (3) ways the human resource manager can use the information obtained from a job analysis to measure the performance of the customer service representatives.

6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia also other Websites do not qualify as academic resources.

Reference no: EM139991

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