Reference no: EM132930919

SCENARIO

Jack Devereux is a manager for Company XYZ. He has been with the company for about seven years and was recruited from Company XYZ's main competitor. Jack is a forward-thinking individual and wants to figure out ways to help retain "star" employees. He is noticing that many of his better employees have left the company because of better job offers. He decides that it is time to have a serious conversation with his employees.

After holding a town hall meeting with his employees, he learns that employees feel that they are being micro-managed and that they are being overworked. One employee mentions that she does not agree with the "zero tolerance for cyberloafing" policy and that several of her colleagues left this company because of this unnecessary policy. Cyberloafing is a term used to describe the actions of employees who use their Internet access at work for personal use while pretending to do legitimate work. Jack didn't think his "zero tolerance for cyberloafing" policy was such a bad idea when it was first implemented a year ago. After the meeting, Jack shares the newly revealed information with the CEO who asks him to consider revisiting the policy. Jack is hesitant about revising the policy for a number of reasons.

Jack decides to call his old college Business Professor and discuss this issue affecting retention levels. His old college professor is disappointed with the zero tolerance for cyberloafing policy. He explains, "Employees deserve some autonomy at work." Jack thanks him for his time and decides to consider all feasible options.