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Assignment - From the logistics perspective, complete the following tasks related to the case study Zara: Apparel Manufacturing and Retail.
1. By using the Failure Mode and Effects Analysis (FMEA) methodology, discuss how Zara mitigates the risks associated with the 'receiving step' in their distribution centres (located in Spain) while sourcing from suppliers in Asian countries. Your answer should include three risks and recommended actions to mitigate the risks.
2. By using the Six Sigma framework, discuss how Zara may increase the satisfaction of its customers. Your answer should include improving three indicators: Stockout frequency, Damage-free, and Delivery time.
Criterion 1 Use FMEA to discuss how the risks can be mitigated
Criterion 2 Use Six Sigma to discuss how the customer satisfaction can be improved
Note - Total length 2000 words and Harvard Referencing Style.
Attachment:- Case study Zara.rar
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