Discuss how to analyze and plan a bad-news message

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Reference no: EM133730903

Module Objectives

The purpose of this module is to expose students to techniques that can be used in communicating bad Messages in business to minimize the damaging effect

Objectives

At the end of this module, students should be able to:

State and explain various types of bad news that must be communicated in businesses and organizations.
Discuss how to analyze and plan a bad-news message
Discuss how to give a bad news to a client.

Reference no: EM133730903

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