Discuss how overbooking or under booking creates stress

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Questions:

1. The medical office where someone may work clusters similar appointments, doing ultrasounds in the mornings. A patient, who is a teacher, needs an ultrasound but had difficulty coming in before 3:00 pm, the end of her school day. What options might someone at the office offer her?
2. Discuss how overbooking or under booking creates stress and wastes valuable time.
3. As a medical assistant, they answer several telephone calls each week from patients who have similar questions about the use of pain medication. With the provider's approval, the assistant has decided to develop written patient information. What information will they include in a one-page fact sheet about pain medication?

Reference no: EM133396824

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