Reference no: EM132231137 , Length: word count:950
Discussion Questions -
1) As part of the structural decisions taken within the operations context, product and service design is a key element for organizations' success. Today, many companies promote more creative, collaborative and value-added oriented design processes in order to better respond to customer needs. This approach is known as design thinking.
First, view the following video: Brown, T. (2009). Designers-think big! TED. [Video File].
Then: read the article: Yen, S. (2014). How Design Thinking Drives Competitive Advantage. Forbes.
Do you agree that simplicity is nowadays a key competitive advantage? Explain why or why not.
What other factors do you consider relevant for adding value to customers?
Share some experiences about technology products or services that have added value to you as a customer?
2) Discuss how cultural strategic thinking plays a part within your current organization or an organization that you are familiar with. What two specific cultural strategic thinking techniques have you observed within your team? Did you see evidence of Cultural Intelligence (CQ)? Using the article you read and your text discuss some of what you observed, both in terms of positives and deficits and discuss how CQ could have been improved.
3) Using the concept of metacognitive knowledge (the learning processes, your beliefs about how you learn and how you think others learn; the task of learning and how you process information; and the strategies you develop and when you will use them), discuss how you would learn a new skill for your job in 6 months. Discuss each of the following areas in detail:
- The learning process
- Tasks of learning
- The strategies that you will use to meet this goal.
Note - Each discussion to have its own reference and citations.
Attachment:- Assignment File.rar