Reference no: EM133118141 , Length: 2000 words
Measuring logistics performance
Task description:
Coles Group in Australia prioritized the following three strategic pillars to deliver their purpose1 (i.e., sustainably feed all Australians to help them lead healthier, happier lives):
1. Smarter selling through efficiency and pace of change
2. We will inspire customers through best value food and drink solutions to make lives easier
3. Win together with our team members, suppliers and communities
Imagine you are a logistics manager at Coles and discuss how the logistics performance in exercising these strategies can be measured by the balanced scorecard (BSC).
Criterion 1 Identify the logistics requirements related to those strategies at 4 levels of BSC
Criterion 2 Use BSC to discuss how Coles Group can measure their logistics performance in exercising those strategies.
Referencing, Harvard style