Discuss contribution of erp for customer service and support

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Reference no: EM131923562

Purpose

To assess your ability to evaluate how an organization (of your choice) uses the below mentioned points.

1. Use of Cloud Computing.

2. Web Applications for Supply Chain Traceability

3. ERP and Its Application

Overview

Pick a company of your choice and investigate how the company is using the above mentioned points.

Action Items

Summarize and evaluate the company on below:

1 Effective utilization of terms like; Cloud Computing and RFID.

2 How 3PLs use the ICT to provide information and on-line services to their customers

3 Discuss Contribution of ERP for Customer Service and Support.

4 Role and Impact of E Business and EDI.

Reference no: EM131923562

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