Discuss communication strategies learned

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Reference no: EM133341613

Professional Nursing Role

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Cindy (student nurse) approaches Jennifer (Registered Nurse) to share her concern that her patient may be developing sepsis. Jennifer appears irritated, and states in an angry tone, "I was just in her room an hour ago and she looked just fine. I think you are overreacting. I've been a nurse for twenty years. Do you think a student knows more than me? I don't think so! I will check on her when I get a chance."

Nurse incivility can occur. Discuss communication strategies learned to respectfully address this experience.

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The current case scenario is based on incivility in healthcare facilities. To avoid such a situation, some recommendations are highlighted.In summary, communication strategies such as using "I" statements, seeking clarification, respectfully asserting oneself, focusing on the patient, and documenting the incident can help address nurse incivility in a way that promotes respect and professionalism.

Reference no: EM133341613

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